Etiquette Awareness — Cubicle Manners
Posted by Corey Kaster on February 22, 2010
It can be said that working in a cubicle is like working in a goldfish bowl; your words and actions are on view to everyone around. As you settle comfortably into your space, keep in mind that the cubicle next to you is someone else’s office.
- Use your “library voice”. Loud sounds travel and your voice will project, making it difficult for your co-workers to concentrate. Remember this before making use of a speakerphone, even for voice mail retrieval.
- The discussion of confidential matters should not take place in a cubicle; there is no privacy! Make use of a colleague’s office, a conference room or some other location where there are four walls, a ceiling and a door.Do not interrupt someone who is on the telephone, either by sign language or by lurking outside their cubicle “door”. Wait until the call is finished before you approach the person.
- Respect the space of your co-workers. Announce your presence at the entrance to their cubicle without barging in or sneaking up on the person. If he looks busy or deep in thought, come back later. At the same time, don’t make eye contact with people if you don’t wish to be interrupted.
- Avoid the “prairie dog” syndrome. Don’t pop up over the top of the cubicle to ask a question of someone a few spaces away. Get some exercise by walking around, send an email or use the telephone to make your inquiry.
- Keep strong smelling food in the lunchroom! Smells and sounds of snacking can be extremely irritating to others.
- How does your cubicle look? Excessive personal clutter and disorganized work materials can reflect poorly on your level of professionalism and attention to detail.
The respect you show to others through your knowledge and use of cubicle etiquette provides your colleagues and the people around you with an impression as to the type of person you are.
Recognize this and make sure your are presenting a positive impression.
Please feel free to send me any of your
etiquette or customer service questions or stories!
Previous editions of Etiquette Awareness
may now be viewed at my website,
Business Etiquette & Customer Service Specialist
Speaker & Seminar Leader
“Etiquette is about polishing your approach,
not changing who you are.”